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Zazu wall lights Fay, Rex and Otis: common questions

Created by Coolkidz Australia

How to switch your Zazu wall light on and off, change the brightness and fix the most common problems.

A laughing baby with a Zazu soft toy

Using the light

How do I switch it on or off?

Swipe your hand underneath the light and it will switch on or off.

How do I change the brightness?

Hold your hand still underneath the light. While your hand is in the beam, the light slowly dims and brightens. Take your hand away when it reaches the brightness you want. The light remembers the setting.

Fixing problems

The light dims or switches off by itself.

Check whether anything is within 60 cm of the light, as it can interfere with the sensor. A very rough wall finish can also interfere.

The light switches off after a while.

Check the back of the light to see whether the timer is switched on. If it is, that is why the light switches off.

The small animals do not click onto the ring.

The small magnet may have shifted. Feel for the magnet and bring it closer to the surface.

Manual

Watch

Need a hand?

If your question is not answered here, send us a request and our Melbourne team will help.

Get help with a product

More from Zazu

Visit zazu-kids.com.au for the full Zazu range, or shop at coolkidz.com.au.

Specifications in this article are taken from zazu-kids.com.au and the Zazu product manuals and were checked on 30 September 2026.

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